Quarantine

List stock lines that are blocked from sale in the store by barcode, SKU, status, and store; release the line from quarantine and reopen the stock for sale when necessary.

The Quarantine screen (page title Quarantine stock) shows stock lines blocked from sale in the store. When a product is quarantined, that stock cannot be sold; on this screen, you see which product was quarantined in which store, when, and by whom. When the issue is resolved, you release the line from quarantine to reopen the stock for sale. The screen is used by store and warehouse operations and inventory tracking teams.

Accessing the screen

Follow the path Warehouse Management › Inventory › Quarantine from the left menu.
If you click the Quarantined stock lines card on the WMS Overview page, the screen opens with the Status filter set to Quarantined; you see only lines waiting to be released.
You can also access Quarantine from the shortcuts under the Warehouse Management product card on the homepage.

If you do not see it in the menu, your account does not have permission for this screen. If you try to open it directly via link, the You don't have access to this screen page appears; provide the missing permission information shown on the page to your administrator. If your WMS workspace license does not include this, the product license page opens instead (see Overview).

Screen sections

Title: Quarantine stock with the description "Stock lines blocked from sale in the store." below.
Filter card: always visible Barcode and SKU fields; additional filters opened via Detailed filters; Clear and Filter buttons.
List toolbar: Per page selection, total record count ("Filter result: … records"), a store code badge if you are a store user, refresh button, and Columns menu.
List: quarantine lines and (if authorized) Release from quarantine button at the end of the line.
Pagination: page navigation below the list.

Filtering and searching

Filters work in two steps: values you enter or select are not applied immediately; the list refreshes when you press the Filter button (or press Enter while in a field). When there are changed but unapplied filters, the Filter button is highlighted. No filters are set on startup; the list shows both quarantined and released lines together. Pressing Filter without changing filters reloads the list with current data.

Field	Purpose	Tip
Barcode	Filters by product barcode.	Always visible.
SKU	Filters by product SKU code.	Always visible.
Status	Filters by one of All, Quarantined, or Released.	Opened from Detailed filters menu. Select Quarantined to see lines still blocked from sale.
Store code	Shows lines for a specific store.	Opened from Detailed filters menu. Not visible for store-bound users (see below).

Status and Store code are hidden on initial load. Filters you select in the Detailed filters menu ("Select filters you want to use") are added to the filter card and the count of active filters appears next to the button. Your selection is remembered in your browser; the same filters appear when you return.
Removing a filter also clears its value. If the value was previously applied, press Filter to refresh the list.
Clear deletes all filter values and immediately reloads the list.
Applied filters are written to the page URL. Anyone you share the URL with will see the list with the same filters applied, even if their own selections differ.

Store-bound users

If your user is bound to a store, the list shows only lines for that store. In this case, the Store code filter does not appear, and a blue badge showing your store code appears in the list toolbar. Hovering over the badge shows "List locked to your store: <store code>". You cannot see records for other stores on this screen.

List

Column	Meaning
Barcode	Product barcode on the top line, SKU code in gray below. This column cannot be hidden.
Store code	Store where the stock was quarantined.
Store stock	Store stock quantity shown for the product in the line.
Live stock	Live stock quantity shown for the product in the line. Hidden by default; can be enabled from the Columns menu.
Quarantine status	Yellow Quarantined or gray Released badge.
Quarantined	Date and time of quarantine on the top line, user who performed the action below.
Released	If released, date, time, and user who released; empty (—) if still quarantined.

Cells without values show "—".
You can show 25, 50, 100, or 200 rows per page; default is 50. Page size and page changes apply immediately without pressing Filter.
Columns cannot be sorted.
Clicking a row does not open a detail page; all information is in the list.
You can hide or show columns other than Barcode from the Columns menu; your selection is remembered in your browser.
The refresh button in the list toolbar reloads the list with current data without changing filters.

Actions

Release from quarantine

Used to reopen stock for sale when the quarantine reason is resolved (e.g., product inspected and saleable).

Find the relevant line in the list. Use Barcode or SKU filters and, if needed, Status = Quarantined to find it quickly.
Click the Release from quarantine button at the end of the line.
In the popup, below the title, the barcode and SKU of the line are shown. Read the warning "The line will be released from quarantine and stock will be reopened for sale. This action cannot be undone." and verify you selected the correct line.
Confirm by clicking the red Release from quarantine button in the popup. To cancel, click Cancel or close the popup.

Result: "Line released from quarantine." notification appears, the popup closes, and the list refreshes. The line's Quarantine status changes to Released; the Released column shows the timestamp and user. The Quarantined stock lines counter on the WMS Overview page also updates.

Note:

This action cannot be undone. You cannot re-quarantine the line from this screen.
The confirm button is disabled while the action is processing.
The button appears only for lines with Quarantined status; released lines have an empty action column.
If you lack release permission, the button does not appear on any line; you can only view the list.
If the action fails, a red Something went wrong notification appears, optionally with an error message; the line remains quarantined.

Statuses

Status (on screen text)	Meaning	Next step
Quarantined	Stock is blocked from sale; line awaits release.	If resolved, release stock for sale with Release from quarantine.
Released	Line has been released from quarantine; stock reopened for sale.	No action needed; see who and when released in the Released column.

Common situations

List is empty, shows No records found: No lines match your filters. Clear filters with Clear and try again. Store-bound users see only their store's lines.
I don't see the Release from quarantine button: The line may already be Released or your account lacks release permission. Contact your administrator if permission is required.
No Store code filter: Your user is bound to a store; the list is locked to that store and the toolbar badge shows your store code.
Could someone else have released the line while I was about to? If your list is outdated, the button may still appear on a released line. This does not cause an error; the list refresh will show the line as Released. Refresh the list before releasing to avoid this.
Something went wrong error and Retry button appear: The list failed to load. Click Retry; if the problem persists, send the text in the Technical detail section to your system administrator.
I can't see the Live stock column: This column is hidden by default; enable it from the Columns menu.

Related screens

Overview — Quarantined stock lines counter and other product screens
Stocks — Stock list in the inventory product
Using list screens — Details of filter, column, and pagination behavior