Notifications & Logs

Guides

• Delivery queues — Filtering SMS and email records in the Web OTP queue and hub notification queue, reviewing delivery status and provider attempts.
• Events and processes — Define business events that generate notifications and manage processes that determine which template sends notifications to whom for each event.
• Providers — Manage the retry order, retry count, fail-over, and activation settings of the services that send notifications.
• Send records — Search email, SMS, and OTP notifications sent to customers, review sending attempts, and resend the notification if necessary.
• Templates — Manage the subject and body texts of notifications with language localizations, create new templates, and preview before sending.
• Webhooks — Read-only monitoring of webhook subscriptions that send order events to external systems, call history, and the HTTP response of each attempt.