Overview
Monitoring the number of jobs in the Scheduler, today's run results, and average duration with summary cards.
Scheduler screen provides an instant summary of background jobs running automatically on a schedule within the platform. You can see at a glance how many jobs are defined, how many runs have been made today, and how many of them were successful or failed. This screen is typically used by operations and support teams who want to ensure background jobs are running healthily; if you notice an issue, you proceed to the Jobs and Execution history screens for details.
Accessing the screen
Follow the menu path Scheduler › Overview. The Scheduler product is located under the Integration & Orchestration family in the product launcher. If you do not see it in the menu, your account does not have permission for this screen.
Screen sections
At the top of the screen is the Scheduler title, below which are summary cards each showing a single number. There are no filters, lists, or buttons on the screen; the cards provide information only and are not clickable. Gray placeholders appear in place of the cards while the page is loading.
Summary cards
| Card | Meaning |
|---|---|
| Total jobs | Total number of jobs defined in the Scheduler. |
| Live | Number of jobs currently enabled to run according to their schedule. |
| Paused | Number of jobs that do not run at scheduled times because they are paused. |
| Multi-tenant | Number of jobs defined to run for multiple tenants. |
| Runs today | Total runs started today. |
| Successful | Number of runs completed successfully today. |
| Failed | Number of runs that ended with errors today. |
| Running now | Number of runs in progress at the moment you open the screen. |
| Alerts | Number of alerts generated today. |
| Killed | Number of runs terminated today. |
| Average duration | Average duration of runs. |
Average duration is displayed in a readable format: durations under one second are shown in milliseconds (e.g., "850 ms"), under one minute in seconds (e.g., "1.2 s"), and longer durations in minutes and seconds (e.g., "2 min 5 s").
Tip: If you see a number greater than zero on the Failed or Killed card, open the Execution history screen. There you can examine the status and error details of each run individually.
Reading the cards
- The Successful and Failed cards count only today's runs. To see results from previous days for a job, open the job details in the Jobs screen and check the Execution history tab.
- Runs can have statuses other than Successful and Failed (such as Timed out, Killed, Partial success). The full list and meanings of these statuses are explained in the Execution history document.
- Cards load when the screen opens; they do not update automatically while the screen remains open. Refresh the page in your browser to see current numbers. If you leave and return shortly, the last loaded numbers are shown.
- The Total jobs, Live, Paused, and Multi-tenant cards count current job definitions; other cards relate to today's runs (Running now shows the moment the screen loaded).
Common situations
- "Scheduler service is not configured." This is not an error but a missing setup: the scheduler connection is not yet defined in your environment. This issue cannot be resolved by you; notify your system administrator. In this case, the Jobs and Execution history screens also show a "Something went wrong" error instead of lists. The explanation below the warning is a technical setup note you can also forward to your administrator.
- "Something went wrong." Summary information could not be retrieved. Press the Retry button. If the problem persists, copy the text in the Technical detail section and send it to your system administrator.
- Failed count increased, how do I find which job? Open the Execution history screen; the Job column in rows with Failed status shows which job encountered an error.
- A job appears not to be running. Find the job in the Jobs screen and check the Status column. If the job is Paused, it will not run at scheduled times.