Overview
Track how many searches on the Search dashboard are linked to a redirect by company and match status.
Search dashboard shows how many of the searches made in your store in recent days are linked to a redirect. You monitor whether the terms customers type into the search box are redirected to a page or category by company and site breakdown. The team managing search rules (word matching, synonyms, search settings) uses this screen to see which searches fail and to measure the impact of their adjustments.
Accessing the screen
Follow the menu path Searchandising › Overview. The screen title appears as Search dashboard.
If you do not see it in the menu, your account does not have permission for this screen.
Screen sections
The screen consists of three sections from top to bottom:
- Title and filters — Next to the title are the Last days and Minimum searches fields, the Filter button, Company selection, and Match status options.
- Summary cards — Four indicators calculated based on the selected company and match status: Match rate, Matched unique searches, Total unique searches, Total searches.
- Company breakdown table — Each row is a combination of a company/site and match status. Above the table is a summary row of the selected range (e.g., "Last 10 days, terms searched at least 3 times") and the Search the table box.
Filtering and searching
Filters on the dashboard work in two different ways. Last days and Minimum searches reload the data; therefore, after changing them, you must press the Filter button (or Enter in the field). Company, Match status, and Search the table filter the data instantly on the screen; no button press is needed.
| Field | Purpose | Tip |
|---|---|---|
| Last days | Determines how many days of searches are included. | Default is 10. Enter an integer between 1 and 365; values outside this range mark the field as invalid and disable Filter. |
| Minimum searches | Includes only terms searched this many times or more. | Default is 3. Must be an integer 0 or greater; cannot be empty. Keep the value high to exclude one-time or random searches. |
| Filter | Applies the day and minimum search values. | If you changed values but haven't applied them yet, the button appears highlighted. Pressing without changes refreshes data. Disabled while loading data. |
| Company | Narrows cards and table to a single company. | Visible only if the incoming data includes a company list. Selecting All removes the filter. |
| Match status | Shows rows for All, Matched, or Unmatched. | Cards are recalculated based on this selection. Default is All. |
| Search the table | Filters table rows by text in company name or site (integration) ID. | Affects only the table; summary cards do not change. Case-insensitive. |
Selected filters and sorting are saved in the page URL. Sharing the URL opens the dashboard with the same view.
Summary cards
Cards are calculated from rows passing the Company and Match status filters. For example, selecting a company shows cards only for that company. The Search the table box does not affect cards.
| Card | Meaning |
|---|---|
| Match rate | Ratio of searches in matched rows to total searches (percentage, two decimals). The note below reminds that data comes from search logs and the most recent minutes may be missing. |
| Matched unique searches | Sum of unique searches in matched rows. Below is the Unique match rate percentage (matched unique searches divided by total unique searches). |
| Total unique searches | Sum of unique searches in all rows passing the filter. |
| Total searches | Total number of searches in all rows passing the filter. |
If no rows pass the filters, cards are hidden. If no searches are counted, rates show zero.
Match rate is calculated by search count, Unique match rate by unique searches. Redirecting a few highly searched terms quickly raises the first; the second shows how many unique searches you cover.
List
The company breakdown table shows aggregated values for each company/site and match status per row. Matched rows are highlighted with a light green background.
| Column | Meaning |
|---|---|
| Company | Company where the search was made. If no company name is found, an ID starting with # is shown. |
| Site (integration) | Integration ID of the site where the search originated. |
| Match | Badge showing Matched (green) or Unmatched (gray). |
| Unique searches | Number of unique searches in this row. |
| Total searches | Total number of searches in this row. |
Cells without values show "—".
Sorting: Click a column header to sort the table by that column. The first click sorts descending, the second ascending; an arrow next to the active column indicates direction. Default sorting is descending by Total searches.
There is no pagination; all rows passing the filter appear in a single list. Clicking rows does not open another page.
Statuses
| Status (on screen text) | Meaning | Next step |
|---|---|---|
| Matched | Searches in this row are linked to a redirect. | Monitor the rate; if it drops, review defined rules. |
| Unmatched | Searches in this row are not linked to any redirect. | Find unmatched terms in the Search logs screen using the Match status filter; define Word matching if needed. |
Common situations
- The table shows "No records found." There may be no terms meeting the selected day range and Minimum searches value, or the Company, Match status, or Search the table filters may exclude all rows. Lower the Minimum searches value and press Filter; select All for Company and Match status, and clear the Search the table box.
- Cannot press the Filter button. Last days must be between 1–365, and Minimum searches must be an integer 0 or greater. Invalid fields are marked. The button is briefly disabled while loading data.
- Changed the day count but numbers did not update. Day and minimum search values apply only after pressing Filter or Enter. A highlighted Filter button indicates unapplied changes.
- Company selection is not visible. If the incoming data lacks a company list, Company selection is hidden; you can filter the table using Search the table.
- Today's latest searches are not visible. Data comes from search logs and the most recent minutes may not yet be reflected.
- "Search management is not configured in this setup" warning appears. Search management is not set up for your workspace; filters are also hidden. Contact your system administrator.
- "Something went wrong" error. Data could not be retrieved. Retry with Retry; if the problem persists, report to your system administrator with the Technical detail text.
Related screens
- Search logs — Search records by term and unsuccessful searches.
- Word matching — Redirect unmatched terms to a page.
- Synonyms — Link alternative spellings to the correct word.
- Search settings — Redirect terms to categories and attribute-based search settings.