Intelligent routing: Summary

The Summary tab (Inventory › Intelligent routing) is the first tab you see when the page opens. It answers three questions: is the system currently running, what happened today, and what is the next step in the setup?

System status

The top card shows the status of Intelligent routing:

The card also shows how it operates and the last time the system was turned on or stopped.

Emergency stop

If you see a problem on the marketplace (e.g., all stock must be open before a campaign or a marketplace integration is faulty), press the Emergency stop button in the page header. The button remains in the header on every tab; it is visible only if you have permission to publish rule sets and the system is on or limits are still active on the marketplace.

The opened window explains what will happen:

• The decision cycle stops; no new decisions are produced.
• Pending approval suggestions are canceled.
• All limits on the marketplace are removed, and the quantities shown on marketplaces return to normal.

You must briefly write why you stopped it (at least 5 and at most 1000 characters, excluding leading and trailing spaces). This note is recorded in the operation history; your team members can see the reason. Your rule sets and past decisions are not deleted.

If you switch tabs while the window is open, the window remains open.

The status may reflect on the screen with a few seconds delay. During this time, the card shows the expected status, and the opposite button ("Restart" or "Emergency stop") is locked with Refreshing…; it unlocks automatically when the status arrives (within 45 seconds at the latest).

Removing limits takes a few minutes in the background. You can see the progress on the same card; the View in Operations button takes you to the Operations tab for this task. When finished, Summary, Decisions, and "Currently limited products" refresh automatically; the card text changes from "Marketplace limits are being removed." to "Marketplace limits removed." (if no limits to remove, it says "No limits to remove.").

If the job to remove limits cannot start, limits will be removed automatically within a few minutes at the latest; however, if the "Security check" is not running, this is not guaranteed. In such a case, the screen warns you; notify your manager immediately.

Restart

If the system is emergency stopped or off and channel profitability setup is complete, the Restart button appears on the status card in Summary (if waiting for setup, complete setup steps first). The opened window explains what will happen: the decision cycle restarts, published rule sets operate according to their modes, and the first decisions arrive within about 15 minutes. If a rule set runs as "Apply automatically," the window reminds you separately. Limits removed during emergency stop do not return automatically; the system makes new decisions for each product.

Restarting also requires a short reason. If no rule set is published while emergency stop is active, first publish a rule set from the Rule sets tab (the publishing system does not open during emergency stop), then restart here.

Publishing rule sets permission is required for emergency stop and restart. If you lack permission, buttons are not visible; the card shows a note "ask your manager for permission."

Cards

If the system has never been turned on, a short explanation appears instead of the cards.

Is the system ready?

This list shows what is required for Intelligent routing to work. Under yellow or red rows, instructions are given:

• Stock sending to marketplace: if off, the system cannot change the quantity shown on the marketplace; notify your manager.
• Profitability information: if categories are missing, the count is shown; Complete missing opens the Channel profitability tab.
• Channel definitions: if our own channel or marketplace channel is missing, the system does not restrict any marketplace.
• Sales data: shows how recently the data was updated (e.g., "12 minutes ago"). If old, the system does not restrict the marketplace with old data. Data freshness is independent of whether the system is on or off (emergency stopped); the banner at the top of the page shows the same status.
• Security check: shows the last time the job cleaning expired limits ran. If it has not run in the last 15 minutes, the row turns red: limits may not be reflected correctly on the marketplace and suggestions cannot be approved during this time. Notify your manager immediately.
• Automatic approval: when many new restrictions occur, automatic approval is paused for 24 hours; the end time is shown. During this time, new restrictions await your approval, relaxations continue.

Setup steps

Setup consists of five steps progressing in order: enter channel profitability and purchase rate → create rule set → test → publish → monitor decisions. Completed steps are marked; only the current step has a single button that takes you to the correct tab. The "Next step" bar at the top of the page provides the same guidance.

• The Create rule set step is marked when you save a draft. If you have a draft, the next step is to test it; if a test is successful, the next step is to publish it; the button opens your draft.
• The Test step is marked only if a test was successfully completed. Tests with errors or canceled tests do not count.

"Shown on marketplace" in Channel Stocks

In Inventory › Channel Stocks screen, if Intelligent routing is set up and you have viewing permission, the Shown on marketplace column appears:

• Each row on the screen is a stock pool; one pool can feed multiple sales channels (web and marketplaces).
• If a product is limited on a marketplace fed by the pool, the marketplace name is shown; the quantity is the smaller of the pool stock and the limit (e.g., "Trendyol: 5"). If multiple marketplaces have limits, they are shown side by side ("Trendyol: 5 · Hepsiburada: 8"); truncated if needed. A Limited badge appears next to it; the badge tooltip shows each marketplace's limit.
• If a marketplace is fed by multiple stock pools, an estimated badge appears and the limit is shown on each pool row feeding it: since each pool is limited separately, the quantity is an estimate.
• If none of the marketplaces fed by the pool have limits, the pool stock is shown as is. Your own channel (web) and marketplaces without limits are not affected by limits; they see the full pool stock.
• If limit information is unreadable, the column shows "—"; the rest of the screen continues to work.
• If you lack permission to see the sales channels list, the screen cannot know which pool feeds which marketplace: the limit is shown as the quantity the marketplace sees on all pool rows of the product, and the badge tooltip explains this.

What to do on this tab?

The card at the top of the tab summarizes in three points what to look at in Summary and links to this article. You can hide the card with the close button at the top right; the preference is saved only for you and this browser.

Related articles

• Intelligent routing — getting started, tabs, and initial setup order
• How does it work? — decisions, modes, security measures, and timings
• Channel profitability — first step of setup; if "Profitability information" row is missing
• Rule sets — creating, testing, and publishing rule sets
• Decisions — suggestions awaiting approval and currently limited products
• Operations — limit removal jobs and other background tasks
• Frequently asked questions