Box collector
Scanning products collected in the store to create transfers, printing shipment waybills, and receiving boxes arriving at the store by waybill number.
Box collector is where you manage the shipment side of store operations. It combines two separate tasks: transfer shipments that send products collected in the store for orders to the pack source (pack storage), and receiving boxes arriving at the store by waybill number. The screen is designed for one-handed use on phones; you can scan barcodes with a handheld terminal, keyboard, or phone camera.
Accessing the screen
Follow OMS – Order Management › Preparation & Delivery › Box collector. The menu first takes you to the Store transfer shipments list. You enter the box receiving flow via the Box collector button at the top right of this list (on phones, only a box icon is visible on the button).
If you do not see the menu, your account does not have permission for this screen. If you have permission to view lists but not to perform actions, scanning fields and action buttons are hidden; you can only review records.
Screen sections
Box collector consists of three pages:
| Page | Purpose |
|---|---|
| Store transfer shipments | List of transfers where collected products will be sent to the pack source. This is the page opened from the menu. |
| Shipment detail | Products of a single transfer. You scan products, create the transfer, and print the waybill. |
| Box collector (box receiving) | List of boxes arriving at the store by store. You receive boxes by waybill number. |
Each page header has a Refresh icon; it updates the list without reloading the page.
Store transfer shipments
Filtering and searching
| Field | Purpose | Tip |
|---|---|---|
| Transfer, shipment no or source | Searches by transfer number, shipment number, source code, storage code, or pack source code. | Typing part of the number is enough; case insensitive. |
| Store code | Retrieves transfers for a specific store. | Visible only in central accounts. Store-linked accounts already see only their own store's transfers. |
| Open only (no transfer yet) | Shows records without a transfer number yet, i.e., shipment not created. | Applied immediately when toggled. |
After filling text fields, press Filter or Enter.
List
Records are listed as cards, newest first. The total record count (… records) is shown above the list. There are 20 records per page; use Previous and Next buttons below to navigate pages. If results fit on one page, page buttons are hidden.
| Card field | Meaning |
|---|---|
| Title | Transfer number. If shipment not created yet, shows New transfer. |
| Status badge | Transferred (completed) or Light. |
| Source | Code and name of the store where products were collected. |
| Storage | Source's storage. |
| Pack source | Pack point where products will be sent. |
| Pack storage | Storage of the pack point. |
| Shipment no | Shipment number generated after waybill printing. |
| Items | Total product quantity in the transfer. |
| Created / Completed | Date-time when record was created and transfer completed. |
The button below the card takes you to shipment detail:
- Create shipment: Visible on records without a transfer number. Use to scan products and create the transfer.
- Print again: Visible on records with created transfers. Use to reprint the waybill.
The button does not perform actions directly; in both cases, the detail page opens first. If source or pack source info is missing, the button is disabled.
Shipment detail
The header shows the transfer number (or New transfer if none), below it the source store and pack source. On the right is a Light or Transferred badge. The top left Back icon returns to the previous page.
At the top is a line showing the number of products in the transfer (This transfer has … products), below it the scanning field and product list, and at the bottom the Transfer details section. The scanning field appears only if the transfer is not yet created and there is at least one product.
Product list
On wide screens, products appear in a table; on phones, as cards. The scanned product's card turns green with a checkmark.
| Column | Meaning |
|---|---|
| Scanned | Whether the product was scanned this session (Yes / No). |
| Store code | Source store of the transfer. |
| Barcode, SKU, Size | Product description. |
| Qty, Total | Quantity and list price in the row. |
| Order no, Order date | Order to which the product belongs. |
| Tracking no | Shipping tracking number of the order. |
| Shipment no | Shipment number of the transfer. |
| Picked at | Date-time when the product was collected in the store. The list is sorted by this date, earliest first. |
| Actions | Undo collection button (only for open transfers). |
The Transfer details section includes Transfer no, Shipment no, Source, Storage, Pack source, Pack storage, Created, Completed, and Items.
Actions
Scanning products to create transfer
Before sending collected products in the store to the pack source, you scan each product in the box to verify. The transfer is created only with scanned products.
- Press Create shipment on the relevant record in the list.
- Scan or type the barcode in the Item barcode field, then press Enter or Scan barcode.
- The matching product turns green and the Scanned: …/… counter increases. If multiple rows have the same barcode, each scan marks the next unscanned row.
- After scanning all products, press Hand over package (on phones, this button is fixed at the bottom).
- In the Handover / waybill confirmation window, read the text and press Yes, continue.
Result: A notification Transfer successful. Your transfer number: … appears, the new transfer number is written in the header, and the badge changes to Transferred. Then you are asked if you want to print the waybill (see Printing waybill).
The Hand over package button is disabled until at least one product is scanned. If you continue without scanning some products, the confirmation window shows how many products will have waybills created and how many rows are unscanned. Unscanned products are excluded from this transfer and remain open.
Scan marks are kept only on that page. If you refresh or navigate away and return, marks reset; you must rescan products before completing the transfer.
Scanning with camera
Press the camera icon (Scan with camera) next to the scanning field and grant camera permission to the browser. The rear camera opens; when you frame the barcode, the read value is entered and processed immediately. After each successful scan, the camera closes automatically; press the icon again for the next product. The camera reads EAN-13, EAN-8, Code 128, and Code 39 barcodes. To close the camera without scanning, press the same icon (Close camera). The camera can be used on all scanning fields on the same screen (product barcode, waybill number).
Undo collection
Use to remove a wrongly collected product or one that should not be in this transfer.
- Press Undo collection on the row.
- In the window, the product's barcode and SKU appear. Press Yes, undo.
Result: A Picking undone notification appears and the list refreshes. The product's collection is undone and it awaits collection again. The button appears only on records where the transfer is not yet created.
Printing waybill
Immediately after creating the transfer, the Print confirmation window opens. To print later, use the Print waybill button at the bottom of the page (or Print again if shipment number exists). To print from the list, press the record's Print again button.
- In the Print confirmation window, press Yes, print.
- The Shipment waybill window opens:
- If the document appears inside the page, send it to the printer with the Print button.
- If the document is a visual image, it appears in the window; open it with Open in a new tab and print from there.
- If the document is a PDF, no preview is shown (The document is a PDF; open it in a new tab to print.); open it with Open in a new tab and print from there.
- Close the window with Close.
As the confirmation window states, each print also creates a shipment record. Therefore, the screen asks for confirmation each time; reprint the waybill only when truly needed. Print buttons appear only for accounts with action permission.
Box collector (box receiving)
This page allows you to receive boxes arriving at the store by shipment (waybill) number. When logged in with a store-linked account, the boxes for your own store open directly on first access. For non-store-linked accounts, a store list appears first.
Store list
- Typing in the search box (Search by store code or name…) filters the list instantly.
- Above the list is a summary showing stores and total box count, with a By waiting time label: the store waiting longest is at the top.
- Each store card shows store code and name (or No store name if none), waiting badge, Box: … and Items: … counts, and Ship date: … (or No ship date).
- Tapping a card opens that store's boxes.
Store boxes
The header shows store code and name. The top left Back to stores icon returns to the store list.
- Change sorting with the selector next to Shipments · … records: Closest date (ship date closest to today first; default) or Farthest date. Records without ship date always appear last.
- The summary line below shows total boxes, items, and longest waiting time.
- Each shipment card shows shipment (waybill) number, store name, waiting badge, box and item counts, and ship date.
Receiving a box
- Scan the barcode on the box or type the waybill number into the Waybill number field.
- Press Enter or the Receive button. Alternatively, press the Receive button on the relevant shipment card in the list.
- In the Confirm window, read the question Do you confirm receiving this box? (…) and press Receive.
Result: A green Box received (…). message appears below the scanning field, the field clears, and both the box and store lists refresh. If the operation fails, a red error message appears in the same place (if no explanation from server, The box could not be received. Please check.). You can cancel the operation with Cancel in the window; after confirming, there is no undo option on screen.
Statuses
| Status (on screen text) | Meaning | Next step |
|---|---|---|
| Light | Transfer not yet created; products await scanning. | Open detail with Create shipment and scan. |
| Transferred | Transfer created. | Print waybill if needed. |
| Waiting badge (… days) — green | Waiting less than one day. | Normal flow. |
| Waiting badge — blue | Waiting 1–6 days. | Receive when due. |
| Waiting badge — yellow | Waiting 7–13 days. | Prioritize. |
| Waiting badge — red | Waiting 14 days or more. | Receive immediately or investigate reason. |
Common situations
- "No unscanned rows for scanned barcode" warning appears. The barcode is not in this transfer or all rows with the same barcode are already scanned. Verify the product belongs to the correct transfer and the barcode was fully scanned.
- Hand over package button is disabled. No products scanned yet. The button activates after scanning at least one product.
- Scanning field and action buttons are not visible. The transfer is already created (badge Transferred) or your account lacks permission for these actions.
- Camera does not open. Messages This browser does not support camera access. or The camera could not be opened or permission was denied. appear. Enable camera permission in the browser or enter barcodes via handheld terminal or keyboard.
- List is empty: No records found. Check search text and Open only (no transfer yet) toggle. Store-linked accounts see only their own store's transfers.
- In box receiving, "No stores matching your criteria found." Clear the search box; if no boxes to receive, the list is empty. If you see No records for this store. inside a store, that store has no pending boxes.
- "Shipments could not be loaded." or "Data could not be retrieved. Please try again." Press the Refresh button in the box. If the problem persists, report the error message to support.
Related screens
- Picking — screen where products are collected in the store; transfer rows come from here.
- Store delivery — receiving click-and-collect packages in the store and delivering to customers.
- Document detail — e-invoice and e-waybill statuses of orders.
- Locations — definitions of stores, storages, and pack points.