Defining sources that feed sellable stock

See which sources and storages feed the sellable stock in inventory channels, add and remove channel sources, and check the result on the Channel stocks screen; step-by-step explanation and video.

An inventory channel specifies from which sources the sellable stock sent to the site is fed. You view channels on the Order Management System › Inventory channels screen, manage the channel's sources on the Inventory › Channel sources screen, and check the result on the Channel stocks screen. This page explains the flow step by step; the same explanation is available in the video below.

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For all fields on the Channel sources screen, see Channel sources. The share deducted from sellable stock is explained on the Safety stock rules page, and source types on the Sources and source types page.

Before you start

  • The system sums the stock of the sources in the channel, deducts the safety stock, and sends the result as sellable stock to the site.
  • Sellable stock and order sourcing are two separate layers. Order fulfillment can use a broader set of sources. For example, you may exclude a store you don't trust from the channel; still, if the product is nowhere else, it can be used as a last resort in sourcing.
  • A channel source row links four things: Channel, Source, Storage, and Rule group.

Viewing channels

  1. Open Inventory channels under the Inventory heading in the Order Management System menu. The Channels list shows the channel's ID, description, and creation date.
  2. Press New channel for a new channel. When you open a new channel, an empty channel source opens automatically; then you add the sources that will feed the channel.

Managing the channel's sources

  1. From the Row actions menu on the channel row, select Channel sources. This link switches to the Inventory module; detailed stock view is there.
  2. Each row is a link: channel, source, source name, storage, storage name, and rule group. Multiple storages of a source appear on separate rows; for example, a store's sales area and back storage.
  3. To add a link, press New channel source; select Channel, Source, Storage, and Rule group, then press Save.
  4. Rule group is used to apply safety stock rules at the source group level.
  5. To remove a link, use Delete on the row.

Checking the result

  1. Open the Inventory › Channel stocks screen.
  2. You see the sellable quantity allocated to the channel for each SKU; this is the stock sent to the site. You can filter a single product by SKU code.
  3. You see the stock of a product by source and storage on the Inventory › Stocks screen; if there is no safety stock rule, the channel stock is the total of the storages in the channel.

Common situations

  • Symptom: A store's stock does not appear on the site. The store's storage is not in the channel sources. Add the relevant storage with New channel source.
  • Symptom: Channel stock is less than the total of storages. Safety stock rules are deducting. See Safety stock rules.
  • Symptom: The menu changes when switching from Inventory channels screen to Channel sources. This is expected behavior; channel sources are in the Inventory module.
  • Symptom: I removed a source from the channel but orders are still sourced from there. Sellable stock and order sourcing are separate layers; which sources are used in sourcing is determined by sourcing settings.