Feed management
View product XML feed settings per channel and navigate to the feed template script page.
The Feed management screen displays the settings of product XML feeds (lists of your products provided as XML files to external systems) generated for your sales channels, as well as the XML templates that create these feeds. Here, you can check a channel's feed address, domain name, or which templates it uses, and navigate to the template page to review and edit a template's script. This screen is typically used by e-commerce and marketing operations teams.
Accessing the screen
Follow the menu path PIM & Catalog › Operation › Feed management. If you do not see it in the menu, your account does not have permission for this screen.
Screen sections
- Page title Feed management, description, and the Channel selector on the right.
- Information bar: reminds that feed settings are read-only on this screen, template scripts can be edited via Open script, and each record's previous version is backed up.
- Feed settings card: feed information for the selected channel.
- XML templates card: table of templates defined for the selected channel.
Channel selection
The screen shows feed information for a single channel. On first load, the system displays the default selected channel, marked in the Channel selector. Channels are listed by name in the selector. When you select another channel, the Feed settings and XML templates cards refresh immediately for that channel. Your selection is reflected in the address bar, so anyone you share the link with sees the same channel.
Feed settings
This card is read-only; values cannot be changed here.
| Field name | Meaning |
|---|---|
| First name | Name of the feed setting. |
| Title | Title recorded in the feed setting. |
| Field name | Domain name recorded in the feed setting. |
| Brand | Brand name recorded in the feed setting. |
| CDN address | CDN address recorded in the feed setting. |
| Description | Description recorded in the feed setting. |
| Feed address | Feed address recorded in the feed setting. |
Fields without values display "—".
XML templates
| Column | Meaning |
|---|---|
| Template | Name of the template. |
| File name | Name of the XML file assigned to the template. If none, "—". |
| Actions | Open script button. |
The same template name may appear in multiple rows with different file names. Since the script is linked to the template name, all these rows open the same script.
Actions
Opening a template script
- Select the channel from the Channel selector.
- Click the Open script button in the relevant row of the XML templates table.
- The template script page opens. Here you can review the script, edit and save it if you have permission, and view previous versions. For details, see the Feed template script document.
The selected channel is also carried to the template page; the Back to feed management button on that page returns you to this screen in the browser.
Common situations
- I want to change feed settings but fields are not editable. Feed settings are view-only on this screen; only template scripts can be edited. Contact your system administrator to change settings.
- "No templates defined for this channel" message appears. No XML template records exist for the selected channel. Choose another channel or contact your system administrator to define templates.
- "Feed service not configured" message appears. Feed setup is incomplete in this workspace. This is not an error; retrying will not change the result.
- "Something went wrong" message appears instead of the page. Data could not be loaded. Click Retry; if the issue persists, report the text under Technical detail to your system administrator.