Delivery receipts

Opening cargo delivery receipts, scanning packages, handing over to carrier, printing, and adding delivery reports; tracking open and past receipts.

The Delivery receipts screen is where you manage receipts for packages handed over from the store to the carrier. The store opens a receipt for the carrier, scans the tracking numbers of the packages to be shipped into this receipt, the carrier closes the receipt with a serial number when receiving the packages, and prints the receipt for signing. Optionally, you can add a photo or video of the delivery moment as a report to the receipt. The screen is used by store staff and managers monitoring cargo operations.

Accessing the screen

Select Transportation Management › Shipment › Delivery receipts from the left menu. The page title reads Cargo delivery receipts.

You can also open the screen in Light mode by clicking the Open cargo delivery receipts card on the Overview page.

If you do not see the menu, your account does not have permission for this screen. If you have permission to view the list but not to operate on receipts, you can view the list and print; buttons for opening receipts, scanning packages, delivering, deleting, and reports will not be visible.

Screen sections

• Title — Cargo delivery receipts with the description Receipts for packages handed over to the carrier. below.
• Filter card — Filters for Store and (in History mode) date and receipt no; bottom row includes Light / History mode selection, Clear and Filter buttons.
• List toolbar — Per page selection, result count shown as Total N receipts; warning badges on the right if needed, New receipt button, refresh icon, and Columns menu.
• Receipt list — Each row is a receipt. Use the arrow icon at the end of the row to expand the packages inside the receipt.

Light and History modes

The Light / History selection under the filter card determines which receipts you view:

When you change the mode, the list does not update immediately; the table shows View changed and Press Filter to load results for the new view. Pressing Filter loads receipts for the new mode. The Receipt date and Receipt no fields appear only after filtering in History mode; if the date range is empty, Receipt date defaults from yesterday to today.

Filtering and searching

Filters apply when you press the Filter button (or Enter while in a field). If changes are not applied, the Filter button is highlighted. Clear empties visible filters and reloads the list; the selected mode remains unchanged. In History mode, pressing Clear resets the Receipt date to yesterday through today.

If your account is linked to a store, the list shows only receipts for that store. In this case, Store code and Store name filters are hidden; a blue badge showing your store code appears in the toolbar. Hovering shows List locked to your store: ….

Newest 100 receipts limit

The system returns the newest 100 receipts per query. When the result reaches this limit, an orange Newest 100 receipts badge appears in the toolbar; the Total … receipts count is not exact and older receipts are not included. Hovering the badge shows instructions to narrow results. To see older receipts:

• Enter the full store code in Store code; the full code filter applies before the limit, so the limit applies only to that store's receipts.
• Narrow the Receipt date range in History mode.

List

The list is sorted with newest receipts on top; clicking column headers does not sort. You can show 25, 50, or 100 rows per page (default 25) via Per page. Use the Columns menu to hide or show columns except Receipt no; your selection is remembered in this browser. The refresh icon reloads the list without changing filters.

Clicking a row does nothing. The action icons at the end of each row are (hover to see name):

Only one receipt's packages can be open at a time; opening another closes the previous.

Operations

Opening a new receipt

On the day you deliver packages to a carrier, open a receipt for that carrier. The receipt is always opened in the name of the store linked to your account.

1. Ensure you are in Light mode.
2. Click the New receipt button in the toolbar. The store code opening the receipt is shown at the top of the window.
3. Select the carrier from the Carrier list (first value is Select).
4. Click Save. The button shows Saving… while saving.

When the receipt opens, a Cargo delivery receipt opened. notification appears and the list refreshes; the new receipt appears at the top.

• If you save without selecting a carrier, a Select a cargo company. warning appears below the field.
• If the carrier list cannot be loaded, the window shows Could not load the cargo companies.; click Retry to try again. In this case, Save is disabled.
• The New receipt button appears only in Light mode and if you have permission. If your account is not linked to a store, the button is disabled; hovering shows Your user is not linked to a store; store permission is required to open receipts.

Scanning packages into receipt

Add the tracking number of each package to be shipped to the receipt.

1. Click the arrow icon at the end of the receipt row to open the package list.
2. The Scan tracking no field is automatically focused. Scan the package barcode or type the number and press Enter.
3. When added, a Package added to the receipt. notification appears with the scanned number, the field clears, and the cursor remains in the field for the next package.

Some barcode readers convert * characters automatically to -; no correction needed. If the number cannot be added, a Something went wrong notification appears and the number remains in the field; correct and press Enter again.

The scanning field appears only in Light mode, on undelivered receipts, and if you have permission. Packages cannot be added to delivered receipts.

Receipt package list

The section opened by the arrow icon lists packages added to the receipt:

Below the list, the package count is shown as Total N records available. If no packages, No records found appears. If the list cannot load, an error message and Retry button appear.

Removing a package from receipt

You can remove a wrongly scanned package from the receipt.

1. Click the Delete button on the package row.
2. The Remove package from receipt window shows the package's tracking and order numbers; it states This package will be removed from the receipt. This cannot be undone.
3. Confirm with Delete or close with Cancel.

When done, a Package removed from the receipt. notification appears and the package list refreshes. To add the package again, scan it again.

Handing over to carrier

When the carrier receives the packages, close the receipt. The serial number is a mandatory record showing the carrier received the packages.

1. Click the Hand over to carrier icon on the receipt row.
2. The window shows the receipt number and the explanation The receipt will be closed as handed over to the carrier.
3. Enter the serial number given by the carrier in the Serial number field.
4. Click Hand over to carrier or press Enter.

When done, a Receipt closed as handed over to the carrier. notification appears and the list refreshes. You can later access delivered receipts in History mode by filtering Receipt date to the receipt's opening day; the Delivered column shows delivery time and serial number.

• If the serial number is empty, a Serial number is required. warning appears and the receipt is not closed.
• There is no operation to undo delivery on the screen. You cannot add packages or delete a delivered receipt; ensure all packages are scanned before delivery.

Printing receipt

Print the receipt for the carrier to sign or for archiving. Printing is available in both Light and History modes.

1. Click the Print icon on the receipt row.
2. A preview window titled Cargo delivery receipts opens.
3. Depending on the document format:
   • If the document appears inside the page, click the Print button at the bottom; the browser print dialog opens.
   • If the document is an image, it is displayed in the window; use Open in a new tab to open and print from there.
   • If the document is a PDF, the window shows The document is a PDF; open it in a new tab to print. Use Open in a new tab to open and print.
4. Close the window with Close when done.

Documents shown inside the window print directly without triggering popup blockers. If the receipt has no carrier, the Print icon is disabled; hovering shows This receipt has no carrier; it cannot be printed. The icon locks while preparing; double-click does not send duplicate requests. If printing fails, a Something went wrong notification appears.

Adding delivery report

You can add a photo or video of the delivery moment as proof to the receipt. Reports can be added to both open and delivered receipts in both modes.

1. Click the Report icon on the receipt row. The receipt number appears at the top of the window.
2. If a report was previously added, a preview and Open report link appear in the Current report section.
3. Click Choose file in the Report file field and select your file. Accepted types: jpg, jpeg, png, gif, webp, or mp4; max 50 MB.
4. The file uploads immediately; the button shows Uploading… during upload. After upload, a preview, file name, and message File uploaded. Press Save to write it to the receipt. appear in the Report to save section.
5. Click Save.

When saved, a Report saved to the receipt. notification appears, the list refreshes, and the Report column shows the Open report link.

• To change the uploaded file, use Clear to remove it and select again.
• Save is disabled until upload completes. Closing with Cancel does not write the file to the receipt.
• Unsupported file types show This file type is not supported., files over 50 MB show The file exceeds the 50 MB limit. below the field; the file does not upload. Other upload failures show the reason in the same place.
• Only one report is kept per receipt; saving a new report replaces the old one.

Deleting receipt

You can delete a wrongly opened or unused receipt.

1. Click the Delete receipt icon on the receipt row.
2. The window shows the warning Receipt and its package lines will be deleted. This cannot be undone., with receipt number, store code, and name below. If packages exist, a badge shows how many packages will be deleted.
3. Confirm with Delete or close with Cancel.

When done, a Receipt deleted. notification appears and the list refreshes. Deletion cannot be undone. Only undelivered receipts in Light mode can be deleted.

Statuses

Common situations

• List is empty. If no open receipts in Light mode, the list is empty. In History mode, only receipts within the Receipt date range appear; default is yesterday to today. Expand the range for older receipts. Receipt no requires exact match. The table shows No records found and Try changing the filters.
• Changed mode but list did not update. Mode selection applies when pressing Filter; until then, the table shows View changed.
• Older receipt not in list. If results reach the 100 receipt limit, an Newest 100 receipts badge appears. Enter full Store code or narrow date range.
• New receipt button disabled or missing. The button appears only in Light mode. Disabled if your account is not linked to a store; hidden if you lack permission.
• Hand over to carrier and Delete receipt icons missing. These appear only on undelivered receipts in Light mode if you have permission.
• Print icon disabled. Receipt has no carrier assigned; cannot print.
• Returned to Light mode, list empty or shows one receipt. If you searched by Receipt no in History mode, the filter remains applied in Light mode even if hidden. Clear Receipt no in History mode or reload the screen. To avoid this, clear Receipt no before switching modes.
• Table shows "Something went wrong". The list failed to load. Click Retry; if persistent, contact your system administrator.

Related screens

• TMS overview
• Package picking
• Picking
• Orders
• Document detail