The Overview page of Transportation Management (TMS) is the first screen you enter for transportation and courier operations. At the top of the page, you see your pending work, that is, the number of cargo delivery receipts not yet handed over to the carrier; by clicking the card, you proceed to the list of these receipts. Below it is the product introduction section explaining the scope of the product and shortcut cards leading to screens in the TMS menu. The page is used by store and warehouse shipping teams and managers monitoring courier operations.
Accessing the screen
Select Transportation Management › Overview from the left menu.
If you do not see TMS in the menu, your account does not have permission for this product. If the product is not in your license, instead of the counter and shortcuts, a license warning and request button appear (see the Product not in your license section below).
Screen sections
From top to bottom, the page contains:
- Title — Transportation Management and below it a brief description of the product: Shipments, carriers and return logistics.
- Counter card — Open cargo delivery receipts.
- Product introduction — A section explaining what TMS does and its scope.
- Screen cards — Shortcuts to screens in the TMS menu.
Open cargo delivery receipt counter
The card shows the number of cargo delivery receipts that have not yet been handed over to the carrier (open status). A receipt is considered open until it is closed by the Hand over to carrier operation.
| What you see on the card | Meaning |
|---|---|
| A number (e.g. 12) | The number of receipts currently open. |
| Number in the form 100+ | The system counted the latest 100 receipts; the actual number may be higher. The bottom line of the card (instead of store info) reads The latest 100 receipts counted; there may be more. |
| Bottom line shows Store: … | Your account is linked to a store; the number shows only that store's open receipts. |
| Bottom line shows Receipts not yet handed over to the carrier | Your account is not linked to a store; the number covers all open receipts from all stores you can see. |
| — and bottom line Counter unavailable | The number could not be read at that moment. The rest of the page continues to work. |
Clicking the card opens the Delivery receipts screen in Light mode; you see the receipts counted by the counter there.
The counter does not refresh automatically; it shows the state at the time you opened the page. When you open a receipt, add a package, deliver, or delete on the delivery receipts screen and return to overview, the counter is refreshed. To see changes made by other users, reload the page.
Product introduction
The introduction section below the counter explains what TMS does; it introduces the product itself, not your account data. It is there so a user opening the console for the first time can see the scope of TMS. The section consists of:
- Entry ribbon — The heading Streamlining transportation for efficiency, a brief product description, and two indicators summarizing the expected impact: 10–20% savings in transportation costs and 20% improvement in delivery performance.
- Capability map — The areas covered by the product listed line by line, each with subheadings: Courier integration hub, Checkout services (customer choice), Dispatch services (seller choice), Label and paperwork, Return management (RMA), Tracking and reporting, Reconciliation, Platform.
- Why is it different? — A highlight ribbon explaining how TMS handles complex shipment scenarios (multi-origin, multi-destination, partial shipments, multiple packages in one shipment) and integrates with other systems.
- Capabilities in detail — Short descriptions of each capability under the headings Courier network, Choice and dispatch, Operations, Visibility, and Platform.
- Source: line — a link to commercelab.com.tr with detailed product introduction; opens in a new tab.
The introduction section explains the overall scope of the product. Not every capability here corresponds to a separate screen in the console; the screens you can use are shown in the cards below and in the left menu.
Screen cards
At the bottom of the page, screens from the Shipment group in the left menu are listed as cards: Shipments, Carriers, Return shipments, and Delivery receipts. Only cards for screens your account has permission to view are visible.
| Card | Opens when clicked |
|---|---|
| Delivery receipts | Opens the list of cargo delivery receipts. For details, see the Delivery receipts document. |
| Shipments, Carriers, Return shipments | These screens are not yet available in the console. An info page opens showing the screen name and the message These product screens will be moved after the first phase. The left menu shows planned screens. The Transportation Management button on the page returns you to this overview. |
The identically named items in the left menu open the same pages.
Product not in your license
If TMS is not in your account license, the page does not show the counter or shortcuts. Instead, you see:
- A warning Transportation Management license not in your account and the explanation This product is not active in your account. Submit a request below and the support team will respond.
- A Request this product button.
- Below it, the product introduction described above.
Submitting a product request
If you want to use TMS, you can submit a request to the support team through the console.
- Click the Request this product button.
- The Request for Transportation Management window opens. Your workspace and contact information are automatically added to the request; you do not need to enter them.
- Optionally, write in the Note (optional) field what you plan to use the product for and when you need it. The note can be up to 1000 characters.
- Click the Send request button. While sending, the button shows Sending…, Cancel is disabled, and the window cannot be closed.
When the request is sent, a Request received notification (The support team will get back to you about your workspace.) appears and the window closes. If sending fails, a Request could not be sent notification appears with the error reason; your note remains in the window and you can try again. To cancel, click Cancel.
If you arrive at a TMS screen via bookmark or shared link without a license, the same license warning opens; the Back to overview button there takes you to the console main page.
Common situations
- The card shows — and "Counter unavailable". The number could not be read at that moment. Refresh the page; if it persists, open the Delivery receipts screen directly and check the list.
- The number on the counter differs from the total in the list. The counter shows the state at the time you opened the page and does not refresh automatically; another user may have opened or delivered receipts in the meantime. Reload the page. Also, the list may be filtered by store filters you applied.
- The number shows "100+". The system counts the latest 100 open receipts; there may be more. Check by filtering the list by store.
- I clicked the Shipments card and it says "will be moved after the first phase." The Shipments, Carriers, and Return shipments screens are not yet available in the console; only delivery receipts are currently usable.
- The number shows only receipts from my own store. If your account is linked to a store, the counter and list are limited to that store; the card shows Store: … below.