Vendor Management

Onboard vendors, approve their products, publish announcements and handle vendor requests.

Guides

  • Announcements — Publishing, editing, and deleting announcements to vendors; monitoring announcements by category, read state, and publish date.
  • Cancellation requests — Monitoring order line cancellation requests of all vendors with status tabs, viewing overdue requests, and exporting the list.
  • Dealerships — Listing dealership applications by registration date and viewing each application's contact, tax, and store information in a detail window.
  • Product approval — Approving products sent by vendors by comparing with the approved version, rejecting with reasons, and undoing approval.
  • Support tickets — Monitoring support tickets raised by vendors with tabs and filters, reading conversations, writing replies with attachments, and closing tickets.
  • Vendor detail — Viewing and editing the vendor's summary information, users, locations, cargo agreements, contacts, and settings.
  • Vendors — Searching vendors on the marketplace, monitoring approval and auto product approval statuses, and registering new vendors.