Dashboard
Monitor catalog health, stock coverage, channel readiness, publishing blockers, and marketplace rejection reasons by channel and period.
PIM dashboard displays the health of your catalog and the extent to which products reach sales channels on a single page: how many options and SKUs are active, whether stocked products are reflected in the channel, blockers preventing products from publishing, missing attributes, and marketplace rejection reasons. The catalog and e-commerce teams use it to set daily priorities and track whether issues decrease over time. The dashboard is view-only; no data is modified here.
Accessing the screen
- In the left menu, PIM & Catalog › Dashboard.
- On the PIM & Catalog › Overview page, the large Dashboard tile at the top of the Quick access section.
If you do not see it in the menu, your account does not have permission for this screen.
Screen sections
From top to bottom:
- Title — PIM dashboard. If trend data exists, the subtitle shows the selected period with the latest active option and SKU counts (e.g., "30 days · 12,480 active options · 61,200 active SKUs"); otherwise, it reads Catalog health, channel readiness, and integration success at a glance.
- Sales channel and period selection — to the right of the title.
- Daily assessment — AI-generated summary for the day (if available).
- Indicator cards — six key numbers, change rate, and a small trend line.
- Chart and list cards — trends, coverage, funnel, channel readiness, blockers, missing attributes, rejection reasons, live share.
Filtering and search
| Field | Purpose | Tip |
|---|---|---|
| Sales channel | Selects the sales channel for which all dashboard numbers are displayed. | The system’s default channel is preselected on load. The selector appears after dashboard data loads and only if the channel list is populated. |
| Period | The duration covered by trends: 7 days, 30 days, or 90 days. | Default is 30 days. |
Selections apply immediately; no button press is required. The channel, period, and the selection in the Channel-stocked coverage card are reflected in the address bar; refreshing the page or sharing the link opens the same view.
Daily assessment
If an AI-generated daily assessment (summary text or tags) exists, a Daily assessment card appears above the indicators. The card shows the assessment date, a brief summary, and colored tags. Tag colors indicate status: green for good, yellow for caution, red for problematic; tags without severity appear gray. If no assessment exists, the card does not appear.
Indicator cards
Each card shows the latest measurement for the selected period. Below is the change compared to the previous measurement and a small trend line for the period. If no measurement exists for the period, cards show — and no trend line is drawn.
| Card | Meaning |
|---|---|
| Active options | Number of options currently active. |
| Active SKUs | Number of SKUs currently active. |
| Stock coverage | Percentage of stocked products reflected in the channel, rounded to whole percent (e.g., 87%). |
| Broken options | Options missing a full size range; i.e., options whose sizes are not all active. If greater than zero, the card is highlighted with a yellow background. |
| Channel-stocked SKUs | Number of SKUs with stock in the selected channel. |
| Channel-stocked options | Number of options with stock in the selected channel. |
How to read the change rate:
- For daily data, the latest value is compared to 7 days prior; for hourly data, to 24 hours prior. The card shows "+3.2% compared to 7 days ago" or "-1.5% compared to 24 hours ago."
- Increases are green, decreases red. For the Broken options card, the opposite applies: decreases are good and shown in green. No change is gray.
- If no previous measurement exists or the previous value is zero, the change line is not shown. This does not mean "no change," but that comparison is not possible.
Chart and list cards
Cards visible only when trend data exists
These cards plot measurements taken throughout the period. If no measurements exist for the selected channel and period, these cards are hidden and a warning appears at the top: "No trend data for this period; the snapshot job may not have run yet. The numbers below show the current status."
| Card | Shows |
|---|---|
| Active options and SKUs | Trend of active options and active SKUs over the period. |
| Sales and total stock | Units sold (Sales (units)) and Total stock in the channel. Because scales differ greatly, these are drawn on two separate charts. The card appears only if at least one of these data points exists. |
| Channel-stocked coverage | How much of the stocked products in the channel are salable in PIM and how much are off sale. The card appears only if coverage data exists. Details below. |
| Stock coverage | Trend of the Stock coverage ratio. |
| Broken option trend | Number of Broken options and, for comparison, a dashed line of Total active options. |
| Integration results | Results of submissions to the channel: Successful, Mapping error, and Bug. |
Chart points are daily or hourly depending on data source; hourly data includes hour labels on the axis.
Channel-stocked coverage
This card shows three nested sets: Stocked in channel (products with stock in the channel) ⊃ Salable in PIM (those salable in PIM) ⊃ Off sale (salable but not on sale).
- Use the Coverage basis selector above the card to change the counting unit: Option, SKU, or Inventory qty. Default is Option.
- On the left, the trend of the three sets over the period is plotted.
- On the right, the Latest state ring divides the latest measurement into three mutually exclusive slices:
| Slice | Calculation | Meaning |
|---|---|---|
| On sale | PIM salable − Off sale | Has stock, is salable, and actually on sale. |
| Off sale | Off sale | Has stock, is salable in PIM but not on sale. This is the first group to check. |
| Not salable in PIM | Channel-stocked − PIM salable | Has stock but is not marked salable in PIM. |
The center of the ring shows the total Stocked in channel. If no data exists for the selected basis, it reads "No data for this basis."
Always visible cards
These cards show current status even if no trend data exists.
| Card | Shows |
|---|---|
| Publishing funnel | How many products reach the storefront from the catalog: Total options, Active options, SKUs in stock, Live SKUs, and In stock but blocked. Visible only if funnel data exists. |
| Channel readiness | For each sales channel, the ratio of active products in the channel to sendable products (e.g., "1,240 / 1,500"). If no data exists, shows No channel data. |
| Publishing blockers | The eight most frequent blockers preventing products from publishing and the number of affected products; blockers with zero count are not listed. If historical data exists, trends of blockers are plotted on the left; each blocker’s color matches its line in the chart. If no blockers exist, shows No blocker recorded. |
| Most missing attributes | The top missing attributes blocking products; up to eight rows. Some have fixed names: No price, No image, No category, Not salable on this channel, On-sale flag off. If no records exist, shows No missing-attribute record. |
| Marketplace rejections | Distribution of rejection messages on the most recent day for products that should be sold but are not; up to eight messages. If a message comes from a channel, it is shown as "channel · message." If historical data exists, trend is plotted on the left. |
| Live share | Distribution of total SKUs: Live SKUs, in stock but not live (SKUs in stock slice), and Out of stock. The center shows Total SKUs. Visible only if funnel data exists. |
The Marketplace rejections card does not list messages for the web store channel: since the web channel does not send products to the marketplace, no rejection reasons occur. The card shows No rejection messages. and an explanation.
Actions
Changing channel or period
- Select the channel from the Sales channel selector to the right of the title.
- Click one of the 7 days, 30 days, or 90 days buttons next to it.
The dashboard reloads immediately with the new selection; a gray placeholder appears in the page body during loading.
Hiding and showing series in charts
In the Active options and SKUs, Channel-stocked coverage, Broken option trend, Integration results charts, and multi-line blocker and rejection reason trends, colored buttons appear above the chart for each series. Single-line charts do not have these buttons.
- Click the button of the series you want to hide; the button fades and the line disappears from the chart.
- Click the same button again to show the series.
The series color does not change when hidden. The last visible series cannot be hidden. The hide/show selection applies only temporarily; refreshing the page restores all series.
Changing coverage basis
In the Channel-stocked coverage card, click the Option, SKU, or Inventory qty button. Both the trend and the Latest state ring redraw according to the selected unit.
Common situations
"No data for this period" or "No data for channel channel in this period" appears. No measurement records exist for the selected channel and period. Choose another period or channel.
Indicator cards show —, charts are missing, and a warning appears at the top. No trend measurements were taken for the selected period; the job collecting measurements may not have run yet. Indicator cards also rely on these measurements and remain empty. Funnel, channel readiness, blockers, missing attributes, and rejection reason cards still show current status. If the issue persists the next day, notify your system administrator.
Change rate does not appear on some cards. No measurement exists 7 days (or 24 hours for hourly data) prior for comparison, or that measurement is zero.
Broken options card has a yellow background. At least one option is missing a full size range; i.e., not all sizes are active. Review related products on the Items screen; monitor the count trend on the Broken option trend chart.
Stocked products are not published. Check the Off sale and Not salable in PIM slices in the Channel-stocked coverage card, then the Publishing blockers and Most missing attributes cards. Sales opening and closing per channel are managed on the Sale state screen.
"PIM service not configured." or "Something went wrong" appears. The first means the environment’s PIM connection is not established; notify your system administrator. For the second, click the Retry button (period selection can also be used here); if the problem persists, provide the text in the Technical detail section to your system administrator.