The Overview screen is the starting point for vendors selling on the marketplace to begin their daily work. The page title reads Vendor dashboard: it consolidates your sales performance, order flow of the last seven days, pending tasks, and announcements published by the operator on a single page. This screen is exclusive to vendor accounts; every number shown reflects only your own store's data.
Accessing the screen
Open the Vendor dashboard › Overview menu. This page appears first when you enter the Vendor dashboard. If you do not see it in the menu, your account does not have permission for this screen.
Screen sections
From top to bottom, the page consists of the following sections:
- Title: Vendor dashboard with the description "Sales performance, pending tasks, and announcements." below. The My orders button at the top right opens the order list.
- Vendor card: Your store logo (if no logo, the initials of your company name), your company name, and Vendor no information. If your score is defined, the Vendor score is shown on the right.
- Sales cards: Today's sales, This week, and This month.
- Last 7 days graph and the To do list beside it.
- Recent orders and Announcements beside it.
- At the bottom, an info note: Cancelled and returned packages are not counted as sales.
Dashboard data is collected from several separate sources. If one of them does not respond at the moment, the page still opens; only the related box remains empty. Empty values appear as "—" in amounts and Unavailable in counters. Unavailable and 0 mean different things: 0 means "nothing pending," while Unavailable means "the number could not be read at this time."
Vendor score
The score ranges from 0 to 10 and is displayed as "7.5 / 10" format. The bar below also shows the color of the score:
| Score | Bar color |
|---|---|
| 7 and above | Green |
| Between 4 and 7 | Yellow |
| Below 4 | Red |
If no score has been calculated for your account, this area does not appear.
Sales cards
Each card shows the sales amount for the current period and a comparison with the previous period.
| Card | Period | Compared period |
|---|---|---|
| Today's sales | Today | Yesterday |
| This week | Since Monday | Last week |
| This month | Since the start of the month | Last month |
The bar below the card indicates how much of the previous period's total sales you have reached. Below the bar, on the left, the previous period's amount is shown (e.g., "Last week: 12,500 TL"), and on the right, the achieved ratio is displayed: "%60" means you have reached 60% of last week's sales. When you reach or exceed the previous period's amount, the bar and percentage turn green; until then, the bar is blue. If there were no sales in the previous period, a note like "No sales yesterday" is shown instead of the bar. If sales data could not be read, "—" appears instead of the amount and no comparison is shown.
The comparison is intentionally shown as the reached ratio, not as a percentage change. On Monday morning, "this week" is naturally behind last week; this is not considered a decline. The bar fills as the week and month progress.
Cancelled and returned packages are excluded from sales amounts.
Last 7 days
The graph shows the daily distribution of the last seven calendar days including today. Use the button at the top right to switch between two views:
- Revenue: Daily sales amount.
- Order: Daily order (package) count.
Below the graph title, the weekly total is written, for example, "42 orders in 7 days · 18,450 TL." Cancelled and returned packages are also excluded from this graph.
- If there are no orders in the last seven days, No orders in the last 7 days is shown instead of the graph.
- If the order count is very high, the graph is drawn with the first 1,000 packages and a yellow warning appears below: actual values may be higher than shown. For period totals, refer to the sales cards.
To do
This list shows the count of records awaiting your action. The icon of a row with pending records turns yellow and the count is displayed with a yellow badge; if the count is 0, the badge is gray. Each row opens the related screen. Some rows open the screen filtered, others open the full list; the table below explains how each opens.
| Row | Screen opened on click |
|---|---|
| Pending orders | My orders, unfiltered |
| Due to ship today | My orders, unfiltered |
| Pending returns | My return packages, unfiltered |
| Cancellation requests | My cancellation requests, Pending tab open |
| Products awaiting approval | My products, filtered for products awaiting approval |
| Unread announcements | Announcements, filtered for unread |
The Pending orders and Due to ship today rows open the order list unfiltered; the list is not limited to the number shown. Track packages in the list by status tabs and colored notes in the Due column (Overdue, Due today).
- If there are overdue requests in the Cancellation requests row, a red note appears below, e.g., "3 are overdue." Overdue cancellation requests have priority; decide immediately.
- If all counters are 0, a green Nothing pending message appears at the top of the list.
- If a counter could not be read, Unavailable is shown instead of a badge.
Recent orders
The six newest packages from the last seven days are listed. Cancelled and returned packages are also included in this list. Each row shows:
- Order number
- Order date, customer name, and quantity ("× 2")
- Package status badge (e.g., Created, Shipped, Delivered)
- Package amount
Clicking a row opens the My orders screen filtered by that order number. Use the All orders link in the header to go to the full list. If there are no orders in the last seven days, No orders in the last 7 days is shown.
Announcements
The five newest announcements published by the operator are shown. Each announcement includes a title, the first two lines of the description, category, and publication date. An icon indicates the category: warnings with a red bell, information with a blue info icon, general announcements with a megaphone icon. To read the full announcement, go to the Announcements screen via the All announcements link. If there are no announcements, No records found is shown.
Common situations
- "This account is not linked to a vendor" message appears. This dashboard works only for vendor accounts. If you logged in with a staff account, the dashboard will not open. If you have permission, you can switch to the vendor list with the Go to vendors button in the same box. If you have a vendor account but see this message, contact the operator to link your account to your store.
- "Vendor service not configured" message appears. The vendor infrastructure is not yet defined in the setup. In this case, no vendor screen can show data; notify your system administrator.
- "Something went wrong" message appears. Dashboard data could not be retrieved. Press the Retry button. If the problem persists, open a support request with the text in the Technical detail section.
- A card shows "—" or "Unavailable." The dashboard opened but the data for that box could not be read. Refresh the page after a few minutes. Numbers in other boxes are valid.
- Today's sales do not match the total in the order list. Sales cards exclude cancelled and returned packages; the order list shows packages in all statuses.
- Weekly ratio on Monday looks very low. This is normal because the week has just started. The bar shows how much of last week you have reached; it fills as days pass.