Channel stocks

List stock quantities allocated to sales channels for each SKU by channel and quantity range.

Channel stocks screen lists the stock quantity allocated to sales channels for each SKU. A channel is the place where the stock is offered for sale (e.g., website). You use this screen to check how much stock is allocated to a channel for a product and whether this amount matches the stock in the warehouse. The screen is read-only; you cannot change channel stock here.

Channel stock is affected by two definitions: Channel sources determine which source and warehouse feed a channel, and Safety stock rules define the safety quantity to be deducted from the stock sent to the channel. When a safety stock rule is saved or deleted, channel stocks are recalculated; this may take some time with long rule lists.

Accessing the screen

• Follow the path Inventory › Inventory › Channel stocks in the left menu.
• There is a Channel stocks shortcut under the Inventory card in the All products section on the homepage and the product launcher.
• You can also open it by clicking the Channel stocks card on the Inventory Overview page.

If you do not see it in the menu, your account does not have permission for this screen. If you open the screen via a link and see the You don't have access to this screen page, contact your administrator for permission.

Screen sections

1. Title: Channel stocks with the description "Stock quantities allocated to sales channels." below.
2. Filter card: SKU code and Channel fields are always visible. Below are the Clear, Detailed filters, and Filter buttons.
3. List card: Top row contains Per page selection, total record count matching the filter ("Filter result: … records"), refresh icon, and Columns menu. Below are the table and pagination.

Filtering and searching

Filters apply when you press the Filter button or press Enter in a field; changes typed before that do not affect the list. When there are unapplied changes, the Filter button is highlighted. Clear empties all filters and immediately reloads the list without filters.

Fields checked in the Detailed filters menu are added to the filter card and this selection is saved in your browser. Unchecking a field removes it from the card and clears its value; press Filter to apply changes to the list. The number above the Detailed filters button shows how many extra fields are added to the card. Applied filters remain in the page URL, so you can share the filtered list’s address.

List

• Each row is a SKU and channel combination. If a SKU is sold in multiple channels, there is a separate row for each channel.
• Quantity is right-aligned and shown with thousand separators. Cells without values show "—".
• Sorting by clicking column headers is not available.
• Default page size is 25; you can select 25, 50, 100, or 200 from Per page. Page size and page changes apply immediately without pressing Filter; changing page size resets to the first page.
• By default, no columns are hidden. You can hide or show columns except SKU from the Columns menu; your selection is saved in your browser.
• Clicking rows does not open a detail page; there are no row actions.

Actions

Checking a SKU's stock in channels

1. Enter the product’s SKU code in the SKU code field.
2. Press Filter or Enter.
3. Read the Quantity value for each channel. To view a single channel, select it in Channel and press Filter again.

Listing products with decreasing stock in a channel

1. Select the relevant channel in the Channel field.
2. Check the Max quantity field in the Detailed filters menu and enter the threshold quantity.
3. Press Filter. The list narrows to SKUs with quantity below this upper limit in that channel.

Refreshing the list and adjusting columns

• The refresh icon (rotating arrows) in the list card reloads the current page with updated data. Pressing Filter without changing filters reloads the list and resets to the first page. After changing a safety stock rule, refresh the list this way to see updated channel quantities.
• Use the Columns menu to uncheck columns you do not want to see; check them again to show.

Common situations

• The list says "No records found." There are no channel stock records matching the filters. Check the SKU code, set Channel to All, or start by pressing Clear.
• Stock exists in warehouse but channel quantity is low or zero. Channel stock depends on the sources and warehouses feeding the channel and safety stock rules. Check on the Channel sources screen that the channel is fed from correct points, and on the Safety stock rules screen if any rule affects this SKU. You can see physical stock on the Stocks screen.
• Channel list is empty or new channel does not appear. Sources, warehouses, and channel options are cached and refreshed approximately every 10 minutes; new entries may take this long or longer to appear in filter lists. If options fail to load, only All remains in the Channel field but the list still works; you can search using SKU code and quantity filters.
• Quantity filter does not change results. Enter only numbers; non-numeric values are ignored.
• "Something went wrong" error appears. Retry with Retry; if the problem persists, send the text in the Technical detail section to your system administrator.

Related screens

• Channel sources — which source and warehouse feed a channel.
• Safety stock rules — safety quantities deducted from stock sent to channels.
• Stocks — stock quantities by barcode, source, and warehouse.
• Sales channels — mapping inventory channels to sales channels.
• Supplies — quantities that can or cannot be allocated to orders.