PIM & Catalog homepage is where product master data, category, and attribute tasks begin. The page consists of two parts: at the top, Quick access tiles that allow you to reach all PIM screens your account can open with a single click; below, an introduction section explaining the product's scope. The catalog team usually starts their daily work here; counters and charts are on a separate screen called the PIM Dashboard.
This document also describes the Sales channel detail page opened from the Companies screen (see separate section below).
Accessing the screen
- In the left menu, go to PIM & Catalog › Overview.
- Click the All products icon in the top bar; in the opened Items window, click the PIM & Catalog name to open this page.
If you do not see it in the menu, your account does not have permission for this screen.
Screen sections
The page title is PIM & Catalog, with the subtitle Product master data, categories and attributes. Below the title, the following appear in order:
- Quick access — dashboard tile and screen tiles arranged by menu groups.
- Related screens — tiles of screens outside PIM but directly related to catalog work.
- Introduction section — product promise, capability map, and detailed capability list.
Quick access
Tiles consist of PIM items from the left menu and show only screens your account can open. If you see a tile, you can open that screen; if a screen has no tile, you do not have permission for it.
- The Dashboard tile is at the top, full width. Its name is Dashboard, description is Catalog health, channel readiness, and daily AI evaluation. Clicking it opens the PIM dashboard.
- Other tiles are grouped under the same headings as the menu: Catalog, Operations, and Setup. Each tile shows the screen icon, name, and (if defined) a two-line short description.
| Group | Tiles |
|---|---|
| Catalog | Items, Categories, Attributes, Catalogs, Product lists, New product |
| Operations | Excel import, Bulk product import, Bulk product send, File import, Delivery logs, AI Attributes, Comparison report, Deleted attributes, Actions, Job queue, Product approvals, Reviews, Sale state, Price threshold, Feed management |
| Setup | Attribute sets, Data types, Companies, Catalog dispatcher |
The table shows the full list visible to an account with all permissions; your screen may show only some. If you have no permission for any screen in a group, the group heading is also hidden.
Related screens
This section may contain tiles for three screens outside PIM:
| Tile | Description |
|---|---|
| Category mapping | Marketplace category mapping. |
| Field & value mapping | Source field and value mapping. |
| Searchandising | Search dictionary, synonyms, and search settings. |
These tiles follow the same rule: if you have no permission for the related product, the tile is hidden; if none of the three appear, the section heading is hidden.
Introduction section
The section below the tiles explains what the PIM product does; it does not show any data related to your account. In order:
- Red background entry: title Systemize product data across channels, a short product description, and measured business impact (Up to 25% return reduction).
- Capability map — capabilities under Product master data, Category, attribute and menu, Content and digital assets, Catalogue management, Product lifecycle, SEO and search, Bulk processes and feeds, Platform.
- Why is it different? banner.
- Capabilities in detail — short descriptions of each capability under Product data, Organisation, Process, Publishing, Platform headings.
- At the bottom, a Source: line and a commercelab.com.tr link; the link opens in a new tab.
The introduction section explains the overall scope of the product. To see which screens are enabled in your account, check the Quick access tiles.
Actions
Opening a PIM screen
- Find the tile of the screen you want to go to in the Quick access section.
- Click anywhere on the tile.
The screen opens in the same tab. Since tiles are links, you can also use your browser's "open in new tab" option.
Switching to the PIM dashboard
Click the wide Dashboard tile just below the Quick access heading. Counters, trends, and daily evaluations are there.
Sales channel detail page
Shows the definition and setup settings of a company's sales channel or integration record. The page is read-only: you cannot change or save any fields here.
Accessing the page
- Open a company in the PIM & Catalog › Companies screen.
- Switch to the Sale channels or Integration / ERP tab.
- Click the channel name in the Integration column.
The page title shows the channel's setup name (or Sales channel if no setup name exists), with the subtitle "company name company's integration record." The page always opens with the Definition tab; the selected tab is reflected in the address bar and shared links open the same tab. The back button at top left shows the company name and returns you to the tab you came from: Sale channels if sales channel, or Integration / ERP if integration source.
Definition tab
A read-only warning banner appears at the top of the tab. Below, these fields are shown:
| Field | Description |
|---|---|
| Integration type (parameter) | Channel setup name. |
| Integration | Channel logo and name. |
| Code | Integration code. |
| Type | Integration type. |
| Usage | What the record is used for: green Sales channel badge or blue Integration / ERP source badge. |
| Company | Company linked to the record. |
| Description | Visible only if the integration has a description. |
| Sale model | Visible only if a sale model is defined; shows the sale model ID. |
Fields without values show —.
Configuration tab
The tab name shows the total number of settings. Channel settings are listed as grouped cards; each card's header shows the group name and an Field: number badge. The card's table has two columns:
| Column | Meaning |
|---|---|
| Field | Setting name. |
| Value | Setting value. Empty settings show —. |
Secret settings like passwords, keys, and connection strings are masked on the server; a lock icon appears next to these values and the real value never reaches your browser. If any setting is masked, a note appears at the top of the tab indicating how many fields are masked.
If the channel has no settings, the tab shows No records found and "Configuration could not be read for this channel."
You cannot learn the real value of a secret setting from this page. If you doubt the value's correctness, contact the team that set up the integration.
Common situations
A tile for an expected screen is missing. Tiles appear only for screens your account can open. If you also do not see the screen in the left menu, contact your system administrator for permissions.
The Quick access section does not appear at all. The tile list loads with the menu info; the section remains empty while loading. If it still does not appear after the page loads, your account has no permission for any PIM screen except Overview, or the PIM product is locked in your account. In this case, only the introduction section is visible.
No description in the Deleted attributes tile. No short description is defined for this tile; only the name appears. The screen opens normally.
"PIM service not configured." appears on the sales channel page. Your environment's PIM connection is not established. This cannot be resolved on your side; notify your system administrator.
"Configuration could not be read" appears on the Configuration tab. The stored setting text for the channel could not be parsed. Raw text is not shown for security reasons. Ask the team that set up the channel to check the record.
"Something went wrong" appears on the sales channel page. The record could not be retrieved. Click the Retry button; if the problem persists, send the text in the Technical detail section to your system administrator.